1. Introduction
GenPaper ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered research paper generation platform.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, name, and password when you create an account
- Content: Research papers, documents, and text you create or upload
- Payment Information: Billing details processed through our payment provider (Polar/Stripe)
- Communications: Messages you send to our support team
2.2 Automatically Collected Information
- Usage Data: Features used, pages visited, actions taken within the Service
- Device Information: Browser type, operating system, device identifiers
- Log Data: IP address, access times, referring URLs
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service
- Process your transactions and manage your subscription
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
- Personalize and improve your experience
4. AI Processing
Important Information About AI Processing:
- Your content is processed by AI language models to generate and improve papers
- We use third-party AI providers (OpenAI, Anthropic) to power our features
- Content sent to AI providers is subject to their privacy policies and data handling practices
- We do not use your content to train our own AI models
- AI-generated outputs may be temporarily cached to improve performance
5. Information Sharing
We may share your information with:
- Service Providers: Third parties that help us operate the Service (hosting, payment processing, AI providers, analytics)
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share information
We do NOT sell your personal information to third parties.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. After account deletion:
- Account data is deleted within 30 days
- Content and documents are deleted within 30 days
- Anonymized analytics data may be retained longer
- Backup copies may persist for up to 90 days
7. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data ("right to be forgotten")
- Portability: Request your data in a portable format
- Objection: Object to certain processing of your data
- Restriction: Request restriction of processing
To exercise these rights, contact us at bbkrmuhdsaddiq@gmail.com
8. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Understand how you use the Service
- Improve performance and user experience
You can control cookies through your browser settings. Disabling cookies may affect Service functionality.
9. Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption in transit (HTTPS/TLS)
- Encryption at rest for sensitive data
- Regular security assessments
- Access controls and authentication
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
10. International Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.
11. Children's Privacy
The Service is not intended for users under 16 years of age. We do not knowingly collect information from children under 16. If you believe we have collected such information, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.
13. Contact Us
For questions about this Privacy Policy or our data practices, please contact us at: bbkrmuhdsaddiq@gmail.com